True is committed to positive climate impact by reducing its greenhouse gas emissions by 42% by 2030. Moreover, we do not send any electronic waste to landfill.

Navneet Nayan

Head of Tech Strategy & Architecture Division

True’s network teams stay on the frontlines to maintain connectivity for the local communities when impacted by extreme weather. Witnessing firsthand the effects of global warming, we are committed to reduce emissions.

50,000

Approximate number of electronic waste items collected from consumers by dtac and True (2022)

1,844

Tons of e-waste collected from dtac’s network and facilities and sent to recycling (2022)

3,871

Tons of CO2e emissions reduction from paper use reduction (2022)

Solar Sites and Alternative Energy

By year-end 2022, True had installed 4,712 solar cell base stations, saving 31,176 MWh per year and reducing greenhouse gas emissions equivalent to 13,905 tons of carbon dioxide (CO2e) per year. True also supports the development of carbon-neutral energy sources in Thailand’s energy grid. In 2022, we purchased renewable energy certificates (market-based) to offset 265,000 MWh of electricity consumption from the hydropower plants of the Electricity Generating Authority of Thailand.

Enabling Climate Solutions

Telecommunications and technology are key enablers of climate action. The GSMA estimates mobile and digital technologies could help cut nearly 40% of CO2 emissions over the next 10 years within industries such as manufacturing, energy, transportation and construction. True provides consumer solutions for smarter energy consumption at home (TrueX), while also working with SMEs and large enterprises for digitalization and efficiency on an industrial scale.

Waste & Water

True has achieved a target of zero e-waste from operations to landfill. In addition, we aim to digitalize all processes that require paper forms within 2023, providing our customers with seamless experiences that ensure their data’s privacy.